FAQ

A: Reach us via: annywen287@gmail.com or call +86 199 3127 5110  Based in Quyang, China’s Sculpture Town (Baoding, Hebei), we’re ready to discuss your stainless steel/marble/bronze sculpture needs!

A: Share your design (Buddha statues, portrait busts, etc.) → We quote & confirm details → Pay (T/T, PayPal, etc.) → Production starts → Shipped worldwide. Easy for 1835+ export orders!

A: We support T/T, PayPal, credit cards (Visa/MasterCard). Flexible terms for stainless steel, marble, bronze sculpture orders.

A: Yes! From stainless steel to marble/bronze, adjust size, stone (e.g., marble types) for Buddha, portrait, antique – style sculptures.

A:

  • Stainless steel: Avoid harsh cleaners.
  • Marble: Keep away from acids.
  • Bronze: Regular waxing. Detailed guides sent with orders!

A: After placing an order, we’ll send a tracking link/number. Or email/call our team for updates on your sculpture shipment.

A:Contact us ASAP!If you need to cancel an order, reach out ASAP (within 24 hours of placing it) – we’ll try our best to assist.

If the order is already shipped or in production, check our Returns Policy for next steps.

A: Yes! We’ll send you real – time production photos to keep you updated. The products won’t be packed until you approve the final version.

A: No need to fret! YouFine hooks every customer up with super detailed installation instructions—think installation blueprints, photos, videos, the whole shebang. The second you shoot over an inquiry, a pro jumps in to give you one – on – one support. They’ll be on standby to dish out pro – level service and guidance anytime. And if you actually need hands – on installation, our ace installation crew can even jet overseas to get the job done for you.

A: We use sea/air freight (DHL, FedEx, etc.) based on order size/urgency. We handle customs for global delivery (1835+ exports to date!).Please contact SANYI for more details.

If you have any other questions, please contact us. We greatly look forward to and appreciate your inquiries.

———Hebei Sanyi Landscape Sculpture Co., Ltd.